Sona 104 takes your personal data seriously. Here you'll find a clear explanation of what information we collect, why we collect it, and how it's kept safe.
Last Updated: January 2026Using Sona 104 means placing your trust in us — your name, phone number, banking details, and more. We take that trust seriously and never take it for granted. This Privacy Policy is straightforward: we tell you exactly what we do — and don't do — with your data.
This policy applies to Sona 104's website, mobile app, and all associated services. By creating an account on Sona 104, you are deemed to have accepted this Privacy Policy.
In plain terms: Your data is used solely to deliver Sona 104's services. It is never sold to advertisers or any third party — not ever.
This policy is built on international data protection standards (GDPR-influenced principles), while also taking into account the specific context of Bangladesh, where the majority of our members are based.
Sona 104 receives your data in three ways — directly from you, automatically from your device, and from third-party payment providers.
| Data Type | Example | Purpose of Collection | Required? |
|---|---|---|---|
| Identifying Information | Name, date of birth, NID | KYC Verification | Yes |
| Contact Information | Mobile, Email | Account Communications | Yes |
| Financial Information | Bank account, mobile wallet | Payment Processing | Yes |
| Log Data | IP address, browser, session duration | Security & Fraud Prevention | Yes |
| Device Information | Device model, OS, app version | App Improvement | Optional |
| Gaming History | Bets, Wins, Time | Responsible Gaming Monitoring | Yes |
We never store your password in plain text. Passwords are always saved as encrypted hashes.
Sona 104 only collects data that serves a specific purpose. Here's why each piece of information is needed:
Marketing Communications: Sona 104 may contact you with offers and promotions. If you'd prefer not to receive these, select "Unsubscribe" in your Profile Settings.
Sona 104 uses industry-leading technology to keep your data secure:
In the Event of a Data Breach: In the event of a data breach, Sona 104 will notify all affected members within 72 hours and assist them in taking the necessary steps.
Cookies are small text files that the Sona 104 website stores in your browser. They help the platform run smoothly and efficiently.
Analytics and preference cookies can be disabled through your browser settings, though some features may become limited as a result.
As a member of Sona 104, you have several important rights over your personal data:
You may request to view the personal data Sona 104 holds about you. It will be provided within 30 days.
If any of your information is incorrect, you can request a correction through Profile Settings or by contacting Support.
You may request deletion of your data after closing your account. However, certain information may be required to be retained for a specified period to comply with legal obligations.
You can opt out of marketing communications or object to certain types of data processing.
You can request an export of your data in a machine-readable format (CSV/JSON).
To exercise this right, email us at [email protected]. We will take action within 30 days of verifying your identity.
Sona 104 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
For Parents: If you suspect your child has created an account on Sona 104, please contact us immediately at [email protected].
Sona 104 does not retain data longer than necessary. General retention policy:
Sona 104's servers are located in multiple countries, which means your data may be stored on servers outside Bangladesh. Regardless of location, the same data protection standards apply at all times.
For international data transfers, Sona 104 ensures that the destination country has adequate data protection standards in place and that every third party is contractually bound to uphold our privacy requirements.
Sona 104 may update this Privacy Policy when necessary. For any significant changes:
If you have any questions about our Privacy Policy or wish to exercise your data rights, please get in touch:
Data Protection Officer (DPO): Sona 104 has a designated Data Protection Officer who ensures compliance with privacy standards. You can reach them at [email protected].
Six reasons why Sona 104 is Bangladesh's safest online gaming platform.
Sona 104 uses the same 256-bit AES encryption trusted by banks and the military. Every transaction you make is fully encrypted.
Sona 104 never sells your data. This isn't just a promise — our business model is built in a way that makes selling member data completely unnecessary.
View, update, or request deletion of your data at any time through your profile settings. The choice is always yours.
No Sona 104 employee can access member data beyond what their role requires. All access is logged and reviewed regularly.
Every quarter, independent third-party security experts audit Sona 104's systems to identify and address vulnerabilities.
Sona 104 believes every member deserves to understand their rights in their own language. This Privacy Policy is written entirely in Bengali.
Your data is protected, your transactions are secure, and support is always available. Join Sona 104 and experience the difference for yourself.