Deposit or withdraw from your Sona 104 account via direct bank transfer through City Bank. No hassle, no hidden charges.
Many users are used to smaller transactions through bKash or Nagad, but when you need to transfer a larger amount — say ৳50,000 or more — bank transfer is the safest and most convenient option. With that need in mind, Sona 104 has established a direct connection with City Bank.
City Bank is one of Bangladesh's oldest and most trusted private banks. Its internet banking platform and CityTouch app let you transfer funds at any time. Sona 104 supports payments via both RTGS and BEFTN.
Another major advantage is the limit. Mobile banking comes with daily transaction caps, but bank transfers allow you to send much larger amounts. Sona 104 VIP members typically use City Bank transfers for high-value deposits and withdrawals.
Sona 104 charges no extra fees for City Bank transfers. However, your bank may apply its own RTGS or BEFTN charges.
Besides City Bank, several other payment methods are available. Compare them to find the one that works best for you.
RTGS · BEFTN · CityTouch
Mobile Banking
Mobile Banking
Dutch-Bangla Bank
Making your first bank transfer deposit? Follow the steps below.
Log in to your account and go to the "Wallet" or "Deposit" option.
Select "City Bank Transfer" from the list of payment methods and enter the amount.
Minimum ৳1,000The screen will display Sona 104's City Bank account number and routing details. Copy them carefully.
Open the CityTouch app → Fund Transfer → send the amount to the specified account. Save your transaction reference number.
Banking hours: 9 AM – 8 PM (faster processing)Submit the transaction reference number in the Sona 104 form. Once verified, your balance will be updated.
Want to withdraw your winnings to City Bank? Here's how to do it.
Select Withdraw from your Sona 104 account wallet.
Enter your City Bank account number, routing number, and amount. First-time users may need to complete KYC verification.
Confirm your withdrawal request using the OTP sent to your registered mobile number.
During banking hours, funds typically arrive within 1–3 hours. Outside banking hours, it may take up to 24 hours.
Withdrawal requests submitted between 10 AM and 4 PM are generally processed within 1–2 hours.
A detailed side-by-side comparison of all payment methods.
| Method | Minimum | Maximum | Time | Fee |
|---|---|---|---|---|
| City Bank RTGS | ৳ 1,000 | ৳ 5,00,000 | 1–3 hours | Free |
| City Bank BEFTN | ৳ 1,000 | ৳ 5,00,000 | 2–6 hours | Free |
| BKash | ৳ 500 | ৳ 30,000 | Instant | Free |
| Nagad | ৳ 500 | ৳ 30,000 | Instant | Free |
| Rocket | ৳ 500 | ৳25,000 | Instant | Free |
Only transfer from a bank account registered in your own name. Transfers from third-party accounts may be rejected.
For players in Bangladesh who regularly transact large amounts, daily mobile banking limits can often be a barrier. To address this, Sona 104 has introduced direct transfer support with City Bank. Even if you're not a City Bank customer, you can send funds to a City Bank account from any other bank via BEFTN.
RTGS stands for Real Time Gross Settlement — a Bangladesh Bank-supervised system for instant large-value transfers. Funds sent via RTGS during banking hours arrive at their destination within minutes. BEFTN, on the other hand, takes a bit longer but operates outside of banking hours as well.
The biggest advantage of City Bank transfers on Sona 104 is that everything goes through official banking channels — so every transaction is recorded and you can always reach out to your bank if anything goes wrong. A transfer via the CityTouch app takes just about a minute to complete.
For withdrawals, Sona 104 ensures one important thing — your funds will always be sent to your own account. Transfers to third-party accounts are not permitted. This policy exists to protect your financial security.
Before using City Bank transfer for the first time, it's a good idea to do a small test transaction. Try sending ৳ 1,000 first to confirm it's credited correctly, then proceed with larger amounts. If you run into any issues, reach out to Sona 104's 24/7 live chat support in Bangla.
All bank transfers on Sona 104 are protected with 256-bit SSL encryption. Your banking details are never shared with any third party.
Bank transfers can occasionally be delayed — that's normal. However, some situations require prompt action.
If more than 3 hours have passed for RTGS or 6 hours for BEFTN, contact support with your transaction ID.
If your banking app shows "Failed", no money has been deducted — please try again. If the amount was deducted, contact your bank's customer care.
Contact Sona 104 support right away. Provide your transaction ID and the amount. The sooner you report it, the easier it is to resolve.
KYC is required for large withdrawals. Upload your NID and a selfie – approval typically takes around 30 minutes.
Deposit via a secure, fast, and fee-free bank transfer and enjoy your favorite games.