Play for Fun · Know When to Stop

On Sona 104 Responsible Gaming – Play for Fun, Not Addiction

Gaming is meant to be fun — but when it gets out of hand, that's when problems start. Sona 104 always wants you to stay healthy and happy, so we back responsible gaming not just in words, but in action.

6Protection Tools
24/7Support
18+Age verification is mandatory
InstantLimit Active

What Is Responsible Gaming?

Responsible gaming means staying in control while you play — knowing how long you'll play, how much BDT you'll spend, and whether the game is still fun or starting to feel like a burden. Being able to answer those questions for yourself is what responsible gaming is all about.

Most people who come to Sona 104 play for fun. But for some, gaming can gradually shift from a hobby into a problem — often without them realising it at first. That's exactly where Sona 104 wants to be there for you.

We believe a platform's responsibility doesn't end at entertainment – playing an active role in protecting its members is just as important. That's why Sona 104 offers a range of tools, guides, and direct support to help you play responsibly.

Keep in Mind: Gaming is purely for entertainment. There's no guarantee you'll recover money you've lost – play with that in mind.

Principles of Responsible Gaming

01
Set your budget before you start

Before you start playing, decide how much BDT you're willing to spend for the week or month — and stick to that limit.

02
Track your playing time

Playing for hours on end isn't healthy. Set a time limit and take regular breaks.

03
Never assume a win is guaranteed

Gaming is entirely based on chance. There is no "guaranteed strategy". Chasing losses with bigger bets is dangerous.

04
Gaming Is Entertainment, Not a Source of Income

Don't treat Sona 104 as a way to make money. It's entertainment – just like spending on a movie ticket.

05
Don't play when you're stressed

Playing while angry, sad, or stressed impairs your judgment. Play with a clear head.

Sona 104's Responsible Gaming Tools

You set your own limits. Sona 104 simply provides the tools — the decision is entirely yours.

1
Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Any reduction takes effect immediately.

Instant effect
2
Loss Limit

Set a cap on how much you're willing to lose within a given period. Once you reach that limit, Sona 104 will automatically send you an alert.

Automatic Alerts
3
Session Time Limit

Set a limit on how long you'll play in one session. You'll be automatically logged out when the session ends.

Self-control
4
Reality Check

At set intervals, a popup will notify you how long you've been playing and how much you've won or lost.

Regular Reminders
5
Cool-off

Temporarily close your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.

Active upon request
6
Self-Exclusion

Exclude yourself from the platform entirely for anywhere between 6 months and 5 years. This is a serious step and cannot be easily reversed.

Long-term protection

How to Activate: Log in → Profile → "Responsible Gaming" section → Select your preferred tool and enter a limit or time → Save. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours.

How can you tell if there's a problem?

Watch out for these signs — they may apply to you or someone you know.

Spending Beyond Your Budget

You keep setting a budget but repeatedly breaking it.

Chasing losses

You're placing bigger bets to try to recover money you've lost.

Sleep Disruption

Playing through the night or sitting down to play even when you haven't slept.

Hiding it from family

You're hiding your gaming from family or friends.

Restlessness When Unable to Play

You feel angry, restless, or low when you're unable to play.

Impact on work or studies

Gaming is affecting your work, studies, or daily life.

If more than two of these signs apply to you: Don't wait – contact Sona 104 Support or activate Self-Exclusion now. It's not a sign of weakness; it's a brave decision.

Why is Sona 104 genuinely responsible?

Responsible gaming isn't just something written on a page — it's genuinely reflected in Sona 104's day-to-day operations.

Strict Age Verification

Access to Sona 104 is strictly prohibited for anyone under 18. Identity verification is mandatory at registration and whenever there is any suspicion of underage access.

Gaming pattern monitoring

Sona 104's system automatically detects unusual gaming patterns and alerts the member when necessary.

Trained support team

Our customer support team is specially trained to identify and assist with problem gambling.

Responsible advertising

Sona 104 never targets minors with advertising and makes no false promises of "guaranteed wins".

Awareness Content

Sona 104 regularly publishes information and guides on responsible gaming to help members stay informed.

Simple self-exclusion process

Activate Self-Exclusion in just three steps. Once active, you won't receive any promotions or communications.

Assess Yourself

These simple questions will help you understand where your gaming habits currently stand.

Question 1: Did you spend more than your set budget on gaming last month?

Question 2: After a loss, do you usually play more to try to win your money back?

Question 3: Have any family members or friends commented on your gaming?
Your gaming habits look healthy! Still, always stay mindful and keep Sona 104's safety tools active.
Some warning signs are showing. Activate Sona 104's responsible gaming tools or reach out to our support team.

Our Commitment in Numbers

Sona 104 proves its commitment to responsible gaming — not just in words, but in numbers.

Protection tool usage among members72%
Support request resolution rate98%
Self-exclusion request processing time1 Minute
Age Verification Success Rate99.9%

How to set limits — step by step

1
Log in to Sona 104

Log in with your registered email and password.

2
Click on the profile icon

Click on your profile icon in the top right corner.

3
Open the "Responsible Gaming" Section

In the Settings menu, select the "Responsible Gaming" option.

4
Choose your preferred tools and set your limits

Set a deposit limit, loss limit, or session time — whichever you need.

5
Confirm & Save

Click "Save" or "Confirm". The limit will take effect immediately.

Strictly 18+
6 protection tools
24/7 Support
Instant limits
Guide in Bangla
Licensed

FAQ

In Sona 104's Sports Betting section, odds are typically displayed in three formats — Decimal, Fractional and American. Decimal odds are the easiest format for Bangladeshi members.

Decimal Odds: For example, odds of 2.50 mean that a ৳100 bet returns a total of ৳250 if you win (৳150 profit). The formula is simple: stake × odds = total return.

Fractional Odds: For example, 3/2 means you win ৳3 for every ৳2 staked. So a ৳100 bet returns ৳150 in profit.

Higher odds mean a lower chance of winning but a bigger payout; lower odds mean a higher chance of winning but a smaller return. On Sona 104, you can choose your preferred odds format from your profile settings.

At Sona 104, your full transaction and betting history is easy to access. Log in → Profile menu → "Transaction History" or "Transaction History" Go to the section.

What you'll find here:
  • A full list of all deposits and withdrawals with date and time
  • How much you staked and won or lost in each game
  • Detailed breakdown of bonus usage
  • Filter by specific date range

Betting History To view your history, go to My Bets section. There you'll find the full details of each bet — game, stake, odds, and outcome. Review this regularly alongside Sona 104's responsible gaming tools to keep track of your spending.

Start gaming safely today

At Sona 104, fun comes with responsibility. Set your limits, play safely, and keep enjoying life.

Register Safely

Open an account with responsible gaming tools included.

Sign Up
Set Your Limits

Set up your secure account.

Setup Guide
Play on Mobile

Play responsibly on the Android app.

App Page
More Questions?

Find all answers on the FAQ page.

View FAQ

18+ · Play Responsibly · Terms & Conditions· Privacy Policy

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